Support Associate (Lithuanian Speaking) (part-time)

Wolt

Skelbimas
Atlygis/Miestas
Apie įmonę

We're currently looking for full-time Support Associates to join our team in October/November 2026!

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 🤩

We are looking for part-time (20 h/week) Support Associates to join our Support team in Vilnius!

In Support, there is no typical day, and to be successful in the Support Associate role, you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants, and courier partners. Our operation is running seven days a week, so this role also requires you to be able to work on weekends.

We are looking for ambitious fast learners who would enjoy helping our partners and would contribute to our customers having an amazing experience with Wolt. If this sounds exciting, then read on!

Who are we?

Customer Obsessed: We know that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out-of-this-world and memorable experience, every time.

Team Oriented: We work with a diverse team of support associates and with operations and product teams striving to make our product and service better.

Great communicators: We communicate fluidly with courier partners, customers, and merchants and adjust our tone to the audience.

Personal: We are not afraid to be playful and creative in our interactions.

Responsible: We take ownership beyond the obvious.

What you’ll be doing:

Supporting our customers, courier partners and venues via live chat and phone
Ensuring that the delivery operations run smoothly
Developing our support function together with the support team, as well as other teams within Wolt

Our humble expectations:

You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
You can work in shifts in mornings, evenings, weekends and holidays - our support is open seven days a week from Monday - Sunday 08:00 - 22:00, on Fridays and Saturdays Lithuanian Support team works until 00:00
You are fluent in the Lithuanian language, and you have professional working proficiency in English

What you’ll get by joining us:

Wolt credits cashback benefit - enjoy home deliveries with Wolt and receive in return a percentage of your total order value as Wolt credits to your own account.
Employee assistance program - offers practical information and counselling on a variety of topics not just to you, but also to your nearest and dearest, such as a family member.
Wolt Health insurance after the probation period ends
Wolt-wide training programs - our very own Wolt programs, role and country-specific trainings and self-service learning resources.
Team budgets per year - to spend on dinners and activities with your colleagues.
Coffee and snacks at the office.

Probation period - 3 months.

Mėnesinis bruto atlyginimasBruto/mėn. € 912.5 - 955

Papildoma informacija: Discounts for company products/services, private healthcare plan, free snacks, games, and gym in the office.

Vietovė

Vilnius, Vilniaus apskritis, Lietuva
A. Goštauto g. 12A
Hibridinis

Laikas

Ne visa darbo diena
Lankstus grafikas

Kalbos

Anglų
Lietuvių

Kontaktinis asmuo
Indrė Grigonytė

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions, as well as operating its own grocery stores under the Wolt Market brand. Wolts products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt's mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.

So, why work at Wolt? At Wolt, Were About Getting Things Done. You'll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people. We work hard to make cities into better places, and its pretty cool seeing us grow every week. If you're passionate about building things that just work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion: We want to have all sorts of people in our team people like you and me, and people different from you and me. To be able to work with diverse teammates when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait, we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

Įmonės tinklalapis: https://explore.wolt.com/en/fin/about